Footnote 169

Stephanie Morse-Shamosh, First Vice President and Program Facilitator in PaineWebber's Issue Resolution Office, says: "[I]f we keep one case a year out of the court... the program has paid for itself." Focus On Early Dispute Resolution Programs, The Metropolitan Corporate Counsel, Oct. 2000, at 3 [hereinafter Early Dispute Resolution] (on file with the author). See generally Bingham & Pitts, supra note 138, at 142-44 (noting that cost savings are possible through programs like REDRESS).