Footnote 25

Recently, however, I did conduct a mediation involving a detective; he understood the virtues of the process since he was himself a volunteer in a community mediation program. Some officers believe mediation implies that they did something wrong. As far as I've been able to learn, the detectives insist on going through the regular complaint-handling process in order to get a formal finding of "unfounded," "exonerated" or, at least, "unsubstantiated."